Privacy Policy for Kensora Home

Last updated: May 22, 2026

Welcome to Kensora Home. We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how Kensora Home (“we,” “us,” or “our”) collects, uses, discloses, and safeguards your personal information when you visit or make a purchase from our website or otherwise interact with us. Please read this policy carefully to understand our views and practices regarding your personal data.

Personal Information We Collect or Process

We collect and process the following types of personal information about you:

• Identity Information: name, date of birth.
• Contact Information: email address, postal address, phone number.
• Account Information: username, password, billing and shipping addresses.
• Payment Information: credit or debit card details and other payment data (processed securely).
• Order Information: details of the products or services you purchase from us.
• Technical Information: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform.
• Usage Data: information about how you use our website and services.
• Marketing and Communications: your preferences in receiving marketing from us and your communication preferences.

Personal Information Sources

We collect personal information directly from you when you provide it to us, such as when you place an order, register for an account, or subscribe to newsletters. We may also obtain information automatically through your use of our site using cookies and similar technologies. Additionally, we may receive information from third parties, including Shopify and other service providers.

How We Use Your Personal Information

We use your personal information for the following purposes:

• To provide, operate, and maintain our services and website;
• To process and fulfill your orders and manage payments;
• To communicate with you regarding your orders, account, or customer service inquiries;
• To personalize and improve your experience on our site;
• To send you promotional communications and marketing materials, where permitted by law;
• To comply with legal obligations and prevent fraud or other prohibited activities;
• To analyze usage and trends to improve our services.

How We Disclose Personal Information

We may share your personal information with parties including:

• Service providers and partners who help us operate our business, such as payment processors, shipping companies, and marketing services;
• Shopify as our ecommerce platform provider;
• Law enforcement or regulatory authorities when required by law or to protect legal rights;
• Third parties in connection with a business transfer such as a merger, acquisition, or sale of assets;
• With your consent or at your direction.

Relationship with Shopify

Kensora Home’s online store is hosted on Shopify Inc., a leading ecommerce platform provider. Shopify provides us with the online e-commerce platform that allows us to sell our products and services to you. Your data is stored through Shopify’s data storage, databases, and the Shopify application. By using our website, you acknowledge that Shopify may collect, store, and use your personal information according to Shopify’s own privacy policy. You can review Shopify’s Privacy Policy at https://www.shopify.com/legal/privacy.

Third Party Websites and Links

Our website may contain links to third-party websites, plug-ins, and applications. When you click on those links or enable those connections, third parties may collect or share data about you. We do not control these third-party websites and are not responsible for their privacy policies. We encourage you to read the privacy statements of any third-party sites you visit.

Children's Data

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that a child under 16 has provided us with personal data, we will take steps to delete such information as soon as possible. If you believe we might have any information from a child under 16, please contact us at kensorahome@gmail.com.

Security and Retention

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no internet or electronic transmission is ever fully secure or error free.

We retain your personal information only for as long as necessary to fulfill the purposes for which we collected it, comply with our legal obligations, resolve disputes, and enforce our agreements.

Your Rights and Choices

Depending on your location and applicable data protection laws, you may have the following rights regarding your personal data:

• Right to access information about the personal data we hold about you;
• Right to correct or update inaccurate or incomplete data;
• Right to request deletion of your personal data, subject to certain exceptions;
• Right to object to or restrict processing of your personal information;
• Right to data portability;
• Right to withdraw consent at any time where processing is based on consent;
• Right to lodge a complaint with a supervisory authority.

To exercise these rights, please contact us at kensorahome@gmail.com. We may require you to verify your identity before responding to such requests.

Complaints

If you have any concerns or complaints about how we process your personal information, please contact us at kensorahome@gmail.com. We will work to resolve your concerns. If you remain unsatisfied, you have the right to lodge a complaint with the Information Commissioner’s Office ("ICO") in the United Kingdom or other relevant supervisory authority.

International Transfers

Your personal information may be transferred to, stored, and processed in countries outside of the United Kingdom, including the United States, where data protection laws may differ from those in your jurisdiction. We will take appropriate measures to ensure that your data receives an adequate level of protection in accordance with applicable data protection laws.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or other factors. When we make changes, we will update the “Last updated” date at the top of this page and, where appropriate, notify you via email or through our website. We encourage you to review this policy periodically.

Contact

If you have any questions or need further information about our privacy practices, please contact us at:

Kensora Home
Email: kensorahome@gmail.com